Terms & Conditions

Effective Date: 1/1/2025

Welcome to Trans World Shipping Services. By accessing, browsing, or using our website and services, you (“user,” “customer,” or “client”) agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website and services.

1. Acceptance of Terms

By using our website or availing our logistics, courier, or shipping services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. These terms govern all interactions related to shipping, deliveries, tracking, and use of our online and offline services.

2. Services Provided

Trans World Shipping Services offers national and international courier, cargo, and logistics solutions. Service availability, pricing, and timelines may vary based on location, package type, regulations, and third-party carrier partnerships.

We reserve the right to modify, suspend, or discontinue any part of our services without prior notice.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information for shipments.

  • Ensure that the items shipped comply with local and international shipping laws.

  • Not send prohibited, restricted, illegal, or hazardous materials.

  • Pack items securely to prevent damage during transit.

  • Pay all applicable charges, duties, taxes, or additional fees related to the shipment.

Failure to follow these requirements may result in shipment delays, additional charges, or cancellation of service.

4. Prohibited Items

The following items are strictly prohibited from being shipped through our services (this list may vary by region):

  • Explosives and flammable items

  • Narcotics or illegal substances

  • Weapons or ammunition

  • Perishable items (unless specifically approved)

  • Counterfeit goods

  • Currency or high-value precious items (unless permitted)

We reserve the right to refuse, hold, or report any shipment that violates these regulations.

5. Shipment Handling & Delivery

While we make every effort to ensure safe and timely deliveries, shipment timelines are estimates and cannot be guaranteed. Delays may occur due to:

  • Customs inspection

  • Weather conditions

  • Operational issues

  • Third-party carrier delays

  • Incorrect address or incomplete documentation

We are not liable for delays caused by factors beyond our control.

6. Tracking Information

Tracking updates displayed on our website depend on third-party carrier systems. Information may not always reflect real-time status. We are not responsible for delays or inaccuracies in carrier-generated tracking data.

7. Payment Terms

All payments for services must be made in full at the time of booking unless agreed otherwise. Charges may include:

  • Shipping fees

  • Handling charges

  • Customs duties and taxes

  • Additional surcharges (fuel, location, overweight items, etc.)

Failure to pay may result in shipment delays or withholding of parcels.

8. Limitation of Liability

Trans World Shipping Services is not liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, business, data, or reputation

  • Delays or damages caused by third-party carriers

  • Loss or damage resulting from customer’s incorrect packaging or wrong information

Our maximum liability, if applicable, shall not exceed the shipping fee paid or as per carrier agreements.

9. Insurance

Customers may choose to purchase shipment insurance for added protection. Without insurance, compensation for loss or damage (if any) will be limited based on carrier guidelines and our company policies.

We strongly recommend insuring high-value shipments.

10. Customs & Regulatory Compliance

All international shipments are subject to customs laws. Customers are responsible for:

  • Providing correct documentation

  • Paying duties and taxes

  • Complying with all international regulations

We are not responsible for customs delays, fines, or seized shipments.

11. Refund & Cancellation Policy

Refunds or cancellations may be granted only under specific circumstances and at our sole discretion. Once a shipment is accepted and processed, refunds are generally not provided unless the service fails due to an error on our part.

12. Third-Party Services

We may work with logistics partners, airlines, and courier companies. We do not control their operations and are not responsible for delays, accidents, or service failures caused by them.

13. Website Usage

You agree not to:

  • Misuse our website

  • Attempt unauthorized access

  • Use the site to distribute harmful software

  • Copy or misuse our content without permission

We may suspend access to users who violate these policies.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of our services signifies acceptance of the changes.

15. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Trans World Shipping Services
SCO-28, SHREE KRISHNA MARKET, SECTOR 7, KURUKSHETRA-136118 HARYANA-INDIA
Phone: +91-9812765924, +911744350048
Email: info@transworldshippingservices.com
Website: https://transworldshippingservices.com/